(Yeah, well . . . you have issues, too!)
But I was pleasantly surprised this week while waiting on hold with Hawk Electronics when the "message on hold" was feeding me completely useless but entirely interesting tidbits of information.
I love this kind of info because it's the stuff that you use to amaze your friends with your "wiki-brain" when playing some random trivia game.
For instance, Bluetooth technology (the universal digital language for wireless devices) is named after King Harald "Bluetooth" of Denmark (born 935). King Blue-y is known for uniting Denmark, Norway and Sweden and imposing an universal language in his kingdom.
No kidding? Huh, I did not know that! And who was the clever chap who thought of lending his name to the universal digital language?
I dunno - maybe I'll call Hawk Electronics next week and asked to be placed on hold to learn that little nugget.
But how refreshing it is to come across a company that is brining innovation to its customers even when they're sitting on hold!
Hey American Airlines! Wake up and pay attention!