I Actually Learned Something New While Waiting On Hold!

Waiting on hold is very difficult for me not because I'm impatient (hurry up and get to your point!), but rather because the Yanni rip-off, brain wash music being streamed into my ear usually has me poking myself in the eyes within 30 seconds.

(Yeah, well . . . you have issues, too!)

But I was pleasantly surprised this week while waiting on hold with Hawk Electronics when the "message on hold" was feeding me completely useless but entirely interesting tidbits of information.

I love this kind of info because it's the stuff that you use to amaze your friends with your "wiki-brain" when playing some random trivia game.


For instance, Bluetooth technology (the universal digital language for wireless devices) is named after King Harald "Bluetooth" of Denmark (born 935). King Blue-y is known for uniting Denmark, Norway and Sweden and imposing an universal language in his kingdom.

No kidding? Huh, I did not know that! And who was the clever chap who thought of lending his name to the universal digital language?

I dunno - maybe I'll call Hawk Electronics next week and asked to be placed on hold to learn that little nugget.

But how refreshing it is to come across a company that is brining innovation to its customers even when they're sitting on hold!

Hey American Airlines! Wake up and pay attention!